When you work with Elmwood we are committed to a true partnership where everyone involved experiences real benefit, especially the end customer. Our process is simple, be transparent and offer only the highest quality products available. We know you face many obstacles in a day and we work hard to ensure that the process runs smoothly from a job site perspective.
Why Builders & Installers WORK WITH Us
|1. Reliability - On time delivery every time.
2. Quality - Only the best to our customers.
3. Consistency - It's our goal every day.
4. Simplicity - We work hard to make things easy.
5. Experience - Put our knowledge to work for you.
|6. Character - Always just the right amount.
7. Wonderful Woods - We always have a story to tell...
8. Supreme Service - How may we help you?
9. Local - Handcrafted and sourced in the USA!
10. Green - Our goal: Zero waste.
100% Satisfaction Guaranteed
Elmwood Reclaimed Timber is dedicated to providing a unique building experience through reclaimed antique wood and stone products. We set the highest possible standards for ourselves, guaranteeing you will be 100% satisfied with your reclaimed product investment. Throughout the whole process, from selecting the right materials for application to making sure your order arrives on time at your worksite, we are committed to providing you with superior quality reclaimed products.
Request a Consultation
Please feel free to call us toll-free at 1-800-705-0705 or contact us via email anytime you have a question or would like to know more about us, our processes, or our products. We are passionate about what we do - each member of our staff is extremely knowledgeable and enthusiastic to share what they know - so, go ahead and ask us anything. We will always do our best to help facilitate your specific needs.
Order Samples and Literature
Nothing takes the place of physically holding the product in your hands. At that point, you will either know it is what you are looking for on not. We believe our products and samples are the best examples of reclaimed wood on the market and speak for themselves. Let us show you why! Order samples for yourself. During the selection process as well as the installation we will work with you hand in hand to ensure your project is a complete success - our job is not done until you are using your products and are completely satisfied at that point.
When a larger sample is needed, we can provide our 10" x 14" sample board, and if that's not enough or you need to mock it up just let us know what you need and we'll be happy to accommodate.
When you place your order
Each order is treated the same, Five boards for an unusual kitchen wall, or a truckload for a Chicago country club, carefully. All customers are treated alike. Whether you're buying a $100 mantle beam or $100,000 order, we treat you the same. It's a good, positive same.
Typical orders will take 3-6 weeks to complete. We always encourage customers to order as far in advance as is possible, this will ensure that your deadlines are met even if they do move forward by a week. We require a 50% deposit to initiate an order, with the balance due before the ship out date.
Timing is the key to success!
We'll work with you every step of the way! When placing an order always order materials far enough in advance that their arrival will be timely in regards to the project. We can also store your order in our warehouse for short or extended periods of time when needed to accommodate construction schedules.